DMS prioritization
Every issue is scored Urgency × Impact × (11 − Effort), capped at 1000, so the highest-leverage work rises to the top automatically.
Live age timers
Days, hours and minutes since submission stay visible until an issue is closed by the person who raised it.
Accountable workflow
New → Acknowledged → In Progress → Completed → Closed, with role-aware permissions and a full activity log.
Embeddable widget
Drop one script tag into any Unlimited Biking project and staff can report issues straight into this hub.